WebAfrica cannot care less

WebAfrica has a WhatsApp chatbot which I guess is to create the illusion of active customer service. But it’s just that and nothing more, the moment you share the issue they disappear and don’t respond any further. Tough luck mister customer, we don’t care if this affects your work and therefore potentially your income - you’ll just have to wait until things miraculously recover again.

We won’t let you know anything, you’ll just have to wait and hope.

Can’t keep a fine line active during loadshedding - which means any investment in solar/batteries means ABSOLUTELY NOTHING, because your ISP actively refuses to actually p provide Internet services.

Ridiculous.