WebAfrica CANCELLED, what a relief! All other ISPs seem to do and be better!

I'm done with WebAfrica! *We have a "Reseller Account" with them, if that adds some weight to the situation.* The utterly poor service and support are not acceptable! Just finished with a batch of fourteen service cancellations and will continue to cancel ALL services. Combined with SADV/Vumatel Lines, it's a nightmare. Recurring support issues/requests take days, weeks or months to resolve. We can never manage to speak to a Support/Billing/Accounts/Provisioning Consultant reliably. We have Billing/Re-fund requests that are over a year old and have not been resolved. This has been the case over the past three or more years, but has been made even worse with recent contact changes (No more e-mail or phone support, WhatsApp response is extremely slow and limited). Good bye WebAfrica, we are not sad to see you go!