RG
Ryan G
1 reviews | Active since Mar 2026
03 Mar 2026, 14:56
Webafrica Cancellation Issues
Absolutely terrible service from Webafrica. I have been chatting to 4 different agents for the past 5 hours trying to follow up on my cancelation which I requested 30 days ago, agents disappear mid-conversation and the chat ends. Webafrica also keeps trying to debit my account.
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Webafrica's replyOfficial
03 Mar 2026, 15:07Hi Ryan, we completely understand how frustrating this experience has been. Spending hours trying to get assistance, only to have chats end unexpectedly and issues with debits, is understandably upsetting. Please be assured that your request has been logged with our Cancellations Team, and they will be in touch to assist you directly. We appreciate your patience and are committed to ensuring this matter is resolved smoothly and efficiently.
Webafrica's reply03 Mar 2026, 15:07
Official
Hi Ryan, we completely understand how frustrating this experience has been. Spending hours trying to get assistance, only to have chats end unexpectedly and issues with debits, is understandably upsetting. Please be assured that your request has been logged with our Cancellations Team, and they will be in touch to assist you directly. We appreciate your patience and are committed to ensuring this matter is resolved smoothly and efficiently.