Webafrica busted and rusted

This is one of the worst service providers I have ever had the misfortune to deal with. Firstly, your actual upload and download speeds are never as per what you pay them for. When you bring this to their attention the "resolve" the issue, but within a week therafter you are back to the same problem.

If you are planning to move and wish to transfer their services to your new address, you will need to be willing to go without wifi for up to a few weeks, if not a full month.

Communication within their chat centers seem broken with each agent having to repeat the same questions you have already answered several times before.

And, finally, the dreaded waiting at the end of each chat. With promises that issues "might" be rectified within 24 to 48 hours, only for a week to pass by with no further communication from them again, thus forcing you to go through the pains of having to start a new chat again with a new agent that requires the same info to be sent to them that you have already supp**** multiple times before.

My latest experience started on the 19th of June, and I am still without internet. Over the last week I have interacted with more than 5 agents, none of them seeming to know whats the issue sn awaiting feedback from their service providers.

My opinion? Look for alternatives, webafrica has become another boat with a rather large leak in it.