WEBAFRICA _ BUNCH OF ******* AND BRIDGE OF CONTRACT

Good Day I had received communication from Webafrica confirming that payment is required on my account or else it will be cancelled on 1 June 2018. I had confirmed that i will pay on 25 May but due to personal health reasons I was unable to do so and had settled the outstanding amount on 30 May 2018. However, the day after when i had contacted them again to find out why my services is not connected was i notified that the account was already cancelled. Due to this cancellation my current promotional package was no longer available and i had to reorder a new simcard to my OWN COSTS. All communication from Webafrica confirmed the line would be scheduled for cancellation on 1 June 2018, today is 31 May 2018 and payment was made on 30 May 2018.

I also got wrongfully accused that i was making use of the services in April and May but in March they account was suspended so i did not and do not appreciate being accused as i know that i did not even switch my modem on AT ALL DURING THOSE MONTHS. Everyone has financial strain and i could not settle this at the time but did so when i was able to and still got my services cancelled before the contract date.

Webafrica had only cancelled my contract after receiving my payment which is devious and cruel and yet they wanted to blame me and still billed me for usage from 30-31 May 2018 for an extra R35-42 for usage i didnt even use due to the line being cancelled. Nothing but a bunch of *****ed business and yes *********** teams in admin and not forgetting false accusations. Not only did i get threatened for the superior that called me but i also got a dont care attitude with no apology that it was infact WEBAFRICAs fault for cancelling the line before 1 June 2018 upon receiving my payment.

Keep the R666-64 you guys need it more for your bad service and reputation after my experience with you. I will not refer anyone to webafrica in future.

Regards, Thasha