Webafrica - Bunch of ***** !!!!

My order was placed and accepted on the same day 01.06. The very next day the nightmare started - debit orders went off my account - R249 router delivery and R499 activation fee. I was not informed about the activation fee so I queried it - also a nightmare to speak to a consultant. Mostly had to communicate via whats app - they literally take hours to respond and don't keep you updated. Their SLA promise states 21 days or R999 credited to your account. By 22 June I contacted Mitsol directly and arranged for the installation and Webafrica had to do the activation. On 23 June my account was still not activated and I made contact again. I was informed that my account will be credited, because they did not deliver on their SLA Promise. They billed my account on 01 July for pro-rata usage and the full month ahead. Needles to say, no credit to my account. Today I was informed that I misunderstood their SLA Promise - now they call it a Clawback fee which means if I cancel their service and don't return their router, I have to pay R999. What a load of ****. Webafrica is the pits. Bunch of *****.