Webafrica blames Octotel for delay in internet

No response telephonically or what'sapp. They keep saying they're waiting on Octotel for feedback. I'm a client of web africa who has now delivered a router to me days ago and still no internet. They say my debt order was declined but I have sufficient money in my bank account Client code: EXD69 Id: *** Phone: +***7 / *** Olga