WEBAFRICA billing without internet - Cancelled line without permission -NO SUPPORT

They canceled my line without permission, then spoke to support and "fixed it - NOT " but still canceled - now they bill me a penalty for an early cancelation which I did not request - furthermore I logged this onsite, via mail and person to person "no reply / no resolution - And still billing me ... I can only warn people against Webafrica - they will take your money but there is NO help, NO support, NO justification, NO accountability