Webafrica billing department and aftersales doesn't exist

No after sales at all. I have moved my debit order many times but they keep on debating me the 1st and then I must make an arrangement after service has been suspended to get it switched back on and then pay on the date I get salary. But every month it is a 4 to 6 hour process. As if I don't have anything else to do. Today I have phoned them 12 times because the what's app and the live chat just doesn't give you anyone to speak to. Everything I phoned I started in number 34 or 38 in the questions and 8 of the times when I am in front of the que they answer and then drop the phone and then I have to do the whole waiting thing from the start. Once someone picked up the call and transfered me to the billing department only to hold on u til they drop the call. The last time they picked up they said they can't transfer me to billing the account department will contact me within an hour. I mean and all this time I am without internet and they never phone. They just send what's app to say sorry. I am not happy at all