1 reviews | Active since Apr 2018
WEBAFRICA BIG *******
I been having an issue with webafrica since December 2017, you guys have been billing me since December 2017 with no service, after months of complaining UL finally sent me a sim card and restored service but only to debit my account of over R2000 in May 2018 for a service that costs R549. Webafrica been promising to credit my account since December till April with amount of R549pm which totals to R2745 and also for May. Frankly you guys are a big ******* full of EMPTY PROMISES. been speaking to a few managers and they also will promise to resolve the issue but just a lot off LIES. I ALSO REQUESTED CALL RECORDS FROM WEBAFRICA AND WAS TOLD THEY CANT PROVIDE ME WITH IT AS THE SWITCHED TELECOMS PROVIDER AND GOT VERY AGGRESSIVE WEN I INSISTED ON HAVING THESES RECORDS
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica