Webafrica - big promises, low delivery, no services!! :(

Apart from all the previous headaches, like them offering fantastic upgrades, then it jumps to more expensive options, Webafrica are extremely backward in there dealings with problems. When I upgraded, I was billed for services that I didnt have, then my services that I did have was cut off for no apparent reason. After many unsuccessful calls and three calls where I did get through, I was then told that they cant fix the incorrect billing, because that's how it works!! Then I was told to rather take my LTe router and use that on the fiber line, therefore still not solving my problem of incorrect billing, and no internet access for my bnb guests. In short, problem solving is non existent at Webafrica. You are expected to communicate with a bot, just to increase frustration levels. One star out of five. You have no idea of what customer service is!! Zero.