Webafrica

One is not able to call Webafrica - ONLY WA them. They say that their support is available from 07h00 to 21h00. I tried on 7 Feb from 08h30, eight times to get assistance - absolutely NO response. This was to try to find out where my delivery was. Nothing arrived on 8 Feb - I tried from 16h57 until 19h16 to get assistance and no-one responded. Eventually it arrived on 9 Feb. I have now requested for assistance from 17h19 and up until today (10 Feb) NO ONE has responded - even though the support is supposed to work until 21h00. This service is shocking and I will be changing to another service provider. I have no internet connection and desperately need assistance. Clearly the people who work for Webafrica could not be bothered working after 17h00.