1 reviews | Active since Feb 2015
WebAfrica bad service and incorrect billing of my account
i hope writing this review will maby get a manager or a supervisor to call me as it look like all the staff i have had to deal with at web Africa are *********** i have spent the whole day trying to get a credit for 4 different invoices that total 5877 that was debited this morning and every single time i get different ******* answers i have eventually got a credit for 2 of the 4 amounts but still struggling with the last 2 i have been put through department after department and please everyone when you get told by the agents you speaking to that the next agent will have the chat history thy talking a load of RUBISH the next agent has no clue what was done by the last agent even though you tell them to look at the chat history i cant add it as hello peter does not have that function but anyways its taken me from 8 this morning till 19:10 and still waiting for the last 2 credit notes and web Africa is now closed i have had to deal with bad attitudes and agents telling me that it is what it is and that thy can not put me through to managers or supervisors and that thy cant help and put me through to different department if this is the kind of service web Africa provides and how thy just bill there customers for things that thy should not for stuff that was cancelled 2 months back due to there negligence i would tell all customers and any one wanting to sign up with them to rather look sum where else or you will have endless issues with them i am going to find a better isp i will never use web Africa again
