WebAfrica BAD Customer Service!

Setup supposed to take 3-5 working days, took 15. Have used more than 200 gigs in a month living alone and working full time at work (i.e. only using at night). No data usage report provided to this day.. over a week after reporting the problem. Internet cut off for the second time now because their online payment system has a bug by their own admission. Shut off even with proof of EFT sent two days prior to that. Horrible customer service!! WhatsApp support sign off before the error has been properly resolved or even fully reported! They take forever to respond to email and have no call center that I can find. Just impossible to have a reliable connection. I am so disappointed.