Webafrica Bad client communication service.

Hi recently signed up with Webafrica. After signing up I got confirmation and msg said in 3 to 5 days I'll have my installation done. I then canceled my current service provider to avoid billing. It then happened almost 3 weeks later. That I didn't mind as I still had internet. Now my line was installed and activated on 24 April 2025 and was billed prorata. No on the 1st of the May my internet went off. I'm trying to reach webafrica on there whatsapp line the only communication available to them and had be non responsive and I'm sitting without internet service. If I had to know this is the kind of service I'll get I would have stayed with Rain. For me as a new client Webafrica has very bad customer service.