Webafrica: Avoid if you can

Not sure if the problem is WebAfrica or metrofibre but we have periodic interruptions to service that they just won’t address after many complaints. Then today the service just stopped. After 45 minutes online trying to sort it out I’m told 24 to 48 hours before someone can look at the problem. This is an essential service with the current situation and the couldn’t-care attitude and failure to provide a contracted service means I will be canceling this tomorrow if it’s not working when I wake up.