WebAfrica - Avoid at all cost

When I decided on the ISP, I was lured by a special which had a recurring monthly discount of 25%. I enjoyed this discount for 1 month only before I was charged the full price. Customer support indicated that this was a once-off special and they could not understand my frustration as I was under the impression that it was recurring.

Secondly, I requested a change for my debit order date. This as well could not be catered for as they have a "global debit system" that can not be changed for some reason. I was advised to just make a manual payment each month. All good, I did this, only to be charged a penalty fee for a debit order that did not go through. This issue was raised with support to no prevail as well.

I will advise anyone looking for an ISP to look elsewhere than WebAfrica. This is the worst service I have received in years.