1 reviews | Active since Sept 2017
WebAfrica asked me for irrelevant information so that my fibre could be installed
Web Africa asked me to get an ISP number of my neighbor (who has fibre) so that they can finally confirm 3 months after I have app**** for fibre, that I am able to get fibre because they not sure if my area is active to get fibre. IT TOOK THEM 3 MONTHS TO LOOK AT THEIR OWN MAP TO SEE THAT MY AREA IS ACTIVE TO GET FIBRE. TELKOMS MAP SAYS THE SAME THING, THE SERVICE PROVIDER'S (Openserve) MAP ALSO SAYS THAT I AM ABLE TO GET FIBRE AND ITS ACTIVE IN MY AREA. WEBAFRICA ARE STILL SAYING THAT I CANT GET FIBRE AND THEY ARE UNABLE TO INSTALL
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah