Webafrica are useless and pathetic money hungry sharks

Well done guys. No feedback or any assistance for a downed connection. I have been trying to use your worthless whatsapp system the entire day with the only feedback given that it is basically offline as the bot keeps sending me the operating times. I have been battling with no or intermmitend connection and you guys just dont care. Please see below is the response I am getting from whatsapp clearly showing that you *********** people should actually be active yet nothing. But come the 1st of the month with debit orders then you guys run smoother than a swiss watch. Baffled by the lack of caring, USELESS, PATHETIC and WORTHLESS.

Useless BOT message: "Hi there, Willie-the-bot here...

Our live chat office hours are:

Billing & Support: Monday (07:00 - 21:00) Tuesday (07:00 - 21:00) Wednesday (07:00 - 21:00) Thursday (07:00 - 21:00) Friday (07:00 - 21:00) Saturday (08:00 - 00:00) Sunday (08:00 - 18:00) Public Holiday (08:00 - 18:00)

Sales: Monday (07:00 - 18:00) Tuesday (07:00 - 18:00) Wednesday (07:00 - 18:00) Thursday (07:00 - 18:00) Friday (07:00 - 18:00) Saturday (09:00 - 15:00)

On-Boarding: Monday (08:00 - 17:00) Tuesday (08:00 - 17:00) Wednesday (08:00 - 17:00) Thursday (08:00 - 17:00) Friday (08:00 - 17:00) Saturday (08:00 - 13:00)

Provisioning: Monday (07:00 - 18:00) Tuesday (07:00 - 18:00) Wednesday (07:00 - 20:30) Thursday (07:00 - 18:00) Friday (07:00 - 18:00) Saturday (08:00 - 17:00) Sunday (08:00 - 17:00) Public Holiday (08:00 - 17:00)

I've taken down all your details and sent a request to our agents asking them to reach out to you as soon as they’re available again. They’ll reach out via Whatsapp, so please keep an eye out for their message during our office hours.

In the meantime, perhaps I can help you with your query? Type 0 to see the main menu."