RR
Rishaan R

1 reviews | Active since Oct 2013

06 Mar 2026, 13:50

Webafrica are the worst!!!

My experience with Webafrica has me thinking that they are the worst service organisation I have ever dealt with. I am a customer from my previous residence. I then move into a new residence and request for a movement of the services to the new premises. Vumatel activates my line and I am trying for the last 3 days to contact you on your online platforms however nobody ever does message back. I called the Sales area as a last resort to escalate and they cut the call 3 times on me, suspiciously. I was told that my services was cancelled or something.

0
Replies (3)
Webafrica
Webafrica's reply06 Mar 2026, 14:04
Official
Hi Rishaan,  we understand how frustrating this experience has been and appreciate you sharing the details. Our records indicate that your service has now been activated and is ready for use. 
Your feedback about our communication channels will be passed on to the relevant team to help improve the service for all our clients. We hope you can now enjoy your service without any further interruptions. U^
RR
Rishaan R's update06 Mar 2026, 14:34
Reviewer Update
I would like someone to call me on my cell because it is not working!!!
Webafrica
Webafrica's reply06 Mar 2026, 14:40
Official
Hi Rishaan, our team will reach out to you and assist as soon as possible. U^