JD
Joanie D

1 reviews | Active since Mar 2025

10 Mar 2025, 15:18

Webafrica are the WORST

I was a customer from 2022 until 1 March 2025. I relocated to another house and cancelled my service. I paid the month of February an amount of R639 and received an email to say my service will be effectively cancelled from 1 March. I could also use their courier service and pay R249 for the courier to collect the router and if the router is not returned within 20 days I will have to pay R999. Now they are debiting my account every 24 hours with R999 saying it is the cancellation fee - never has this been said anywhere. I have had to go through 8 agents who all are giving conflicting information. The left hand does not know what the right hand is doing. They are useless, inefficient, rude, *****sters, ****s they are just the WORST company ever.

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