WEBAfrica are terrible at communicating and service delivery.

Webafrica are very poor at communicating. Their website does not have options to escalate and the waiting period when calling is way too long.

I moved to a new home and they say on their website that it takes 30 days. It has now been 36 days and I am still without fibre in my home as they promised. Now they want proof of address. Why did they not call me to confirm that they cannot find my residence? My webafrica customer ID is [AUT67] if they wish to assist me now but I am on the lookout for a better ISP.