MO
Michael O

1 reviews | Active since May 2009

12 Apr 2023, 09:57

Webafrica are ****** and will charge ******** clawback fees.

I installed Fibre at our place in Muizenberg. We moved to Claremont and wanted to cancel. I was told I would incur the clawback fee of R1725 and had to cancel after the 7th of April 2023. We then moved and tried to cancel and I was told by Zanele G that we could transfer the fibre line to new premises and incur no installation fee. The line was moved by down for more than 10 days with a fault logged. I then tried to cancel the line and have been charged the clawback fee. Webafrica are ****** and I will never use them again. Believe I have ground to reach out to my lawyers as this can't be lawful. Furious.

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