Webafrica - Appalling customer service - Would not reccomend.

STAY AWAY FROM WEBAFRICA..... I will go as far as possible to make this known...... They Migrated my LTE services (which was not my decision, but theirs) sent me a new sim card to set up and on the instructions a promise of 2 - 48 hour turn around time for the sim card to be activated....needless to say its been 5 days today, R600 of unforeseen expenses later in order to buy data so that I can hotspot my phone, and I still don't have internet ... agent after agent after agent keeps providing me with excuse after excuse and informing me that they have supposedly escalated my fault.... yet 5 days later I have no internet and absolultly no help from webafrica not even a lousy message. On da 4 they went quiet. No use in trying comments/ complaints on their social media platforms, they only take you back to square one and provide you with the same excuse each time. I am fed up and I would not recommend them if my life depended on it! They're customer sales is absolutely appalling. I am a patient and understanding person but enough is enough, and they seem entirely un-phased and unwilling to help. After 5 days of back and forth I will be finding another service provider and canceling my contract with webafrica. I would not recommend them.