CM
Chantelle M

1 reviews | Active since Mar 2021

08 Nov 2021, 08:43

Webafrica appalling communication

Communication is pathetic, I've been waiting 3 days to chat to a human via whatsapp, only to get shot down with an automated response.

With a growing customer base Webafrica you need to grow your service team.

By the look of things it seems you have 10 customer service reps.

If i got the answer i needed via the cusomer portal i would not have waited 3 days to be told by Wandile that i needed to log on to the customer portal.

Ive requested a call back more than a month ago , that never happened.

Webafrica please guys wake up.

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