CM
Chantelle M
1 reviews | Active since Mar 2021
08 Nov 2021, 08:43
Webafrica appalling communication
Communication is pathetic, I've been waiting 3 days to chat to a human via whatsapp, only to get shot down with an automated response.
With a growing customer base Webafrica you need to grow your service team.
By the look of things it seems you have 10 customer service reps.
If i got the answer i needed via the cusomer portal i would not have waited 3 days to be told by Wandile that i needed to log on to the customer portal.
Ive requested a call back more than a month ago , that never happened.
Webafrica please guys wake up.
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