WEBAFRICA APALLING SERVICE!

I have written a good review here before about webafrica but the service since that review has declined so significantly. I was surprised that a consultant from fibre geeks even remarked on our call that ' webafrica is very useless'. My internet has been down for 2 days now - we cant work. The whatsapp agents have not been solving the issue, they have taken me from pillar to post, transferring me from one agent to another. The agents are very slow to respond on the chats and at times you will be told that no one is available to assist as the que is long.(even when you are logged on first thing when they open). Its impossible to get through to a person to speak to because the number on line has a pre-recorded message referring you to the unhelpful whatsapp line.I eventually selected the sales line to try and get to a human and the agent I got through to was so rude and his attitude was extremely poor. (Leon Ndaba). I would not recommend using this ISP. There is no option to give them 0 stars because they deserve that.