Webafrica and Vumatel - Very Bad Service

I put in a request on the 28th of March to move my internet service to my new property. I was contacted by Vumatel 2 weeks later to let me know there is already a ONT available in my new property and all that needs to be done is to activate it. As per my original request to Webafrica, I told them that the service needs to be activated on the 1st of May as that is the date I will be moving into my new house. I have been in contact with Webafrica on a daily basis as from the 28th of April to try and get my service activated and they keep on telling me that they have escalated it to Vumatel. I still dont have Internet. The ONT and Modem has been plugged into Power. Webafrica, Vumatel, Can you please resolve this today as I am working from home and has now lost Income for more than a week as I am unable to use the Fibre connection. My Account is AKF07 I have also requested on a daily basis feedback and to date has not receive any feedback.