WebAfrica and Vumatel pathetic fibre service !

Pathetic service !

I’ve been on hold for an hour waiting to speak an agent and whenever I got a hold of someone telephonically their rude and do not assist .

I’ve been thrown from department to department in regards to my installation for fibre installation.

I’ve made payment on the 7 December 2021 . I have not been contacted as per their site that advise 14 days after payment installation appointment will be set .

It’s been 1 month and no one has called however after numerous times contacting webAfrica an email have been sent stating my appointment was set for the 6 January 2022 .

I’ve made arrangements at work to be available and no on has pitched up and I was told if I am not available I would have to wait another 14 days for installation but still both webAfrica and vumatel have not done my installation.