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Baderunisa M
1 reviews | Active since Nov 2020
05 Mar 2026, 16:41
WebAfrica ********* and unprofessional.Worst Service.
Web Africa deducted money for a router I returned 2 years ago.Luckily I have the proof of returning it but no refund has been received. You cannot call them or contact them to speak to someone , only chat platform.I sent emails to complain, no response nothing.Their service have become pathetic and *********. Worst Service and yet they were one of the best service providers a few years back.
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Webafrica's replyOfficial
05 Mar 2026, 17:02Hi Baderunisa .We completely hear you and understand how frustrating this has been, especially given the effort you’ve taken to return the router and follow up. To assist, we’ve arranged for our cancellation teams to contact you directly to discuss the cancellation and the router return details as soon as possible.Your feedback has been noted and shared with the relevant teams to help improve our service experience going forward. We will be in touch with you ASAP. R^
Webafrica's reply05 Mar 2026, 17:02
Official
Hi Baderunisa .We completely hear you and understand how frustrating this has been, especially given the effort you’ve taken to return the router and follow up. To assist, we’ve arranged for our cancellation teams to contact you directly to discuss the cancellation and the router return details as soon as possible.Your feedback has been noted and shared with the relevant teams to help improve our service experience going forward. We will be in touch with you ASAP. R^