JT
Jenesque T

1 reviews | Active since Jul 2011

02 Aug 2024, 15:36

Webafrica ***** and theft.

Webafrica prevents clients from SPEAKING to anyone, unless it is to apply for a new service.

The only way to cancel their service is via their useless WhatsApp Bot. Problem: select cancel service option and they ask you to wait for an agent - up to an hour waiting and then your query expires and you start over. I've been trying to cancel their service for 2 years. They are still debiting my account. Disgusting etiquette used to ***** money from clients no longer using their service but unable to cancel it. Sies on you WebAfrica. I'm not going to stop until someone contacts me from your legal department.

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Replies (1)
JT
Jenesque T's update16 Aug 2024, 16:17
Reviewer Update
WebAfrica has taken the appropriate action. Resolved