Webafrica and its Web of lies

I've dealt with Webafrica before but the situation has never been this ridiculous. I am currently sitting with an installation that has to go through 3 companies for anything to move. Webafrica -> Frogfoot -> Blitz Fibre. After a month of trying yo get my line up and working, when we finally do, my line goes dead. I try contact Webafrica and I am made to "hold" for 6 hours. A response which I obviously miss because I've now continued with other things in life after 6 hours.

Do you know how long they give me to respond to their agent who only got to me after 6 hours? 5 minutes. After 5 minutes of not responding my connection to the agent was cut off. AFTER WAITING FOR 6 HOURS.

The monopoly the companies hold on the industry is ******** and it shows itself in their arrogance in terms of customer service.