Webafrica (and Frogfoot) - TERRIBLE SERVICE!

My ISP is WebAfrica. The Service Provider, since a ~18 hours ago, is Frogfoot. I never wanted to be with Frogfoot, because I had a terrible experience about 22 months ago with them. But apparently nothing else is available in the area!

We've been with an intermittent Fibre connection for around 10hours now! AND WITH NO INDICATION OF WHAT /WHEN TO EXPECT THIS TO BE RESOLVED.

Of course WebAfrica blames Frogfoot... But from a customer perspective they are both responsible. In fact - the ISP should be, because it should not be doing business with a "bad service provider"!