1 reviews | Active since Nov 2017
WebAfrica all talk but no service.
I live in Centurion and by all accounts when signing up with webafrica for the LTE-RAIN package I was assured that I have coverage in my area. Then the most abysmal experience came just after I received my router I have one bar and a download speed of 0.02MB/ps. I contacted the Webafrica team and they assured me that the problem will be solved within three working days. No action was taken. All they did was delete my tickets after I had to reopen them. Currently WebAfrica is literally worse than than Telkom. In my opinion and from my experience WebAfrica is all talk and no proof. Without any action taken soon I would not recommend anyone in Centurion to get this product offering from them.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah