Webafrica again fails to deliver

Two months ago, I announced my move to a new address. Webafrica confirmed that my service would be active upon my move. I have now been told to wait 4-6 weeks. Webafrica said it was not their fault. It is Frogfoot. After many, many calls, Frogfoot again confirmed that Webafrica and all their bots and agents have no clue. Webafrica failed to see that there needs to be a third-party release on the line. Since then no communication or clarity from Webafrica. Very easy for them to point fingers. This is the second time this has happened in 4 years. The most frustrating experience is that you can't speak to anyone. Only WHATSAPP chats and bots. Still unclear what's next. Stay clear of Webafrica.