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Nocawe N
1 reviews | Active since Apr 2026
15 May 2026, 18:30
Webafrica
I don’t know what does Webafrica want me to do now regarding my refund. It’s been 3 months now I am still waiting for my refund. I was advised that I was going to get my funds within the next 10-15 working days and it as has passed that time now.
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Webafrica's replyOfficial
18 May 2026, 08:33Hi Nocawe,
Waiting three months for a refund after being given a clear timeframe is understandably frustrating, and we recognise that this should have been resolved already. It’s concerning to be left without updates after the promised turnaround has passed. We’ve requested our Finance Team to urgently follow up on your refund and review the delay in processing. They’ve been asked to provide you with clear feedback on the current status and next steps. You will be updated as soon as possible once this review is complete.
If you require any further assistance while this is being followed up on, you’re welcome to reach out via a private message on Hello Peter, and we’ll continue assisting.
Kind regards,
Mweb Team
Waiting three months for a refund after being given a clear timeframe is understandably frustrating, and we recognise that this should have been resolved already. It’s concerning to be left without updates after the promised turnaround has passed. We’ve requested our Finance Team to urgently follow up on your refund and review the delay in processing. They’ve been asked to provide you with clear feedback on the current status and next steps. You will be updated as soon as possible once this review is complete.
If you require any further assistance while this is being followed up on, you’re welcome to reach out via a private message on Hello Peter, and we’ll continue assisting.
Kind regards,
Mweb Team
Webafrica's reply18 May 2026, 08:33
Official
Hi Nocawe,
Waiting three months for a refund after being given a clear timeframe is understandably frustrating, and we recognise that this should have been resolved already. It’s concerning to be left without updates after the promised turnaround has passed. We’ve requested our Finance Team to urgently follow up on your refund and review the delay in processing. They’ve been asked to provide you with clear feedback on the current status and next steps. You will be updated as soon as possible once this review is complete.
If you require any further assistance while this is being followed up on, you’re welcome to reach out via a private message on Hello Peter, and we’ll continue assisting.
Kind regards,
Mweb Team
Waiting three months for a refund after being given a clear timeframe is understandably frustrating, and we recognise that this should have been resolved already. It’s concerning to be left without updates after the promised turnaround has passed. We’ve requested our Finance Team to urgently follow up on your refund and review the delay in processing. They’ve been asked to provide you with clear feedback on the current status and next steps. You will be updated as soon as possible once this review is complete.
If you require any further assistance while this is being followed up on, you’re welcome to reach out via a private message on Hello Peter, and we’ll continue assisting.
Kind regards,
Mweb Team