Webafrica - A **** and terrible customer experience. It's money making scheme.

I just Webafrica few years ago. On the 26th of April 2025, my wifi service was suspended without notice. I used their Chat channels to sort out the issue. One agent has a different diagnosis from the next agent. There is no customer service culture and zero professionality. Nonetheless, I paid for the service for May 2025 despite my service cancelled/suspended by WebAfrica. There was no wifi service in May. I got many theories from their different agents. I cancelled the account. The router was collected on 23 May 2025. Webafrica continued to attempt to debit from my bank despite them collecting the router and cancelling the service on 26 April. They keep on sending notices of the amount I owe and always threaten to cancel the service they cancelled on 26 April 2025. They are threatening me with lawyers. In July 2025, they phoned me apologising for incorrect billing and yet they are still sending me legal notice. Please do not ever make a mistake of taking Webafrica as your internet service provider. It's a ****. They are a money making scheme. They will persecute you and torment you and suck your blood dry. It's a terrible organisation with no direction.