MZ
Mpho Z
1 reviews | Active since Aug 2020
03 Mar 2026, 10:56
WEBAFRICA
Helopeter must have not allow us to even put a star....can this company allow us to not continue with their service, even on their communication platforms, one cannot discontinue the service...I no longer need them and they keep debiting my account...plz stop
Helpful (0)
Replies (4)0
Replies (4)
Webafrica's replyOfficial
03 Mar 2026, 11:37Hello Mpho. Thank you for your message. We hear your frustration and want to reassure you that your cancellation request has been raised and the order has now been closed off.
If you’re still seeing any debits, please contact us directly so we can ensure everything is correctly finalised. Your feedback helps us improve how we manage and support our customers more smoothly. R^
Webafrica's reply03 Mar 2026, 11:37
Official
Hello Mpho. Thank you for your message. We hear your frustration and want to reassure you that your cancellation request has been raised and the order has now been closed off.
If you’re still seeing any debits, please contact us directly so we can ensure everything is correctly finalised. Your feedback helps us improve how we manage and support our customers more smoothly. R^
Webafrica's replyOfficial
03 Mar 2026, 11:39Hi Mpho, we completely understand how frustrating this situation has been and appreciate the patience you’ve shown while trying to discontinue your service. We know how important it is for these matters to be handled smoothly and efficiently.
Our records show that you have already spoken with our Cancellations team and that your order has been successfully cancelled. You should no longer see any further debits. If you notice any unexpected charges, please reach out to us, and we’ll ensure everything is resolved promptly.
Thank you for your understanding, we’re committed to making sure this matter is fully closed and that your experience moving forward is seamless.
Webafrica's reply03 Mar 2026, 11:39
Official
Hi Mpho, we completely understand how frustrating this situation has been and appreciate the patience you’ve shown while trying to discontinue your service. We know how important it is for these matters to be handled smoothly and efficiently.
Our records show that you have already spoken with our Cancellations team and that your order has been successfully cancelled. You should no longer see any further debits. If you notice any unexpected charges, please reach out to us, and we’ll ensure everything is resolved promptly.
Thank you for your understanding, we’re committed to making sure this matter is fully closed and that your experience moving forward is seamless.
MZ
Mpho Z's updateReviewer Update
03 Mar 2026, 11:48How do you know this...as you do not have my details, I still get your messages and this is really annoying really
MZ
Mpho Z's update03 Mar 2026, 11:48
Reviewer Update
How do you know this...as you do not have my details, I still get your messages and this is really annoying really
Webafrica's replyOfficial
03 Mar 2026, 11:57Hi Mpho, we were able to locate your account using the details provided on Hello Peter. Going forward, you should no longer see any additional debits as your order has been successfully cancelled. If you notice any unexpected charges, please reach out to us, and we’ll ensure everything is resolved promptly.
Webafrica's reply03 Mar 2026, 11:57
Official
Hi Mpho, we were able to locate your account using the details provided on Hello Peter. Going forward, you should no longer see any additional debits as your order has been successfully cancelled. If you notice any unexpected charges, please reach out to us, and we’ll ensure everything is resolved promptly.