Webafrica

If I could give webafrica a number lower than 1 I would. They incorrectly accepted my fibre order. I paid and they delivered a router. After 2 months of following up for the installation of my fibre order they informed me that they do not install fibre in my area. Why did they then accept my order??? None the less I returned the router with their courier and after a year of doing this they are still threatening me with a R999 bill for not retiring their router. But how? I sent them the waybill slip and number but they continuously threaten me because they cant find the router. And to top it all off they never returned my R250 fee I paid at the beginning as promised by webafrica. Their agents doesnt listen,you have to repeat the same story a million times. The worst fibre company on earth.