WK
Wendy K
1 reviews | Active since Jun 2026
11 Jun 2026, 09:10
Webafrica
I ordered with webafrica and they took to long to communicate with me regarding installation l had to call them myself to find out about when they will come and install so I canceled they said they would refund me my money back that was January I called again asking my refund they said they will call me back but nothing
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Webafrica's replyOfficial
11 Jun 2026, 09:49Hi Wendy,
We hear your frustration, especially after having to repeatedly follow up on installation updates, cancelling the service, and still waiting since January for your refund with no proper feedback. That’s not the experience we aim to provide.We can confirm that we’ve now logged your refund request and it has been sent through to the relevant team for processing. They will be attending to it as part of the next steps to ensure it is actioned accordingly.We appreciate your patience while this is being handled, and we’ll ensure the matter is followed through to completion.Warm regards,
Webafrica Crew
We hear your frustration, especially after having to repeatedly follow up on installation updates, cancelling the service, and still waiting since January for your refund with no proper feedback. That’s not the experience we aim to provide.We can confirm that we’ve now logged your refund request and it has been sent through to the relevant team for processing. They will be attending to it as part of the next steps to ensure it is actioned accordingly.We appreciate your patience while this is being handled, and we’ll ensure the matter is followed through to completion.Warm regards,
Webafrica Crew
Webafrica's reply11 Jun 2026, 09:49
Official
Hi Wendy,
We hear your frustration, especially after having to repeatedly follow up on installation updates, cancelling the service, and still waiting since January for your refund with no proper feedback. That’s not the experience we aim to provide.We can confirm that we’ve now logged your refund request and it has been sent through to the relevant team for processing. They will be attending to it as part of the next steps to ensure it is actioned accordingly.We appreciate your patience while this is being handled, and we’ll ensure the matter is followed through to completion.Warm regards,
Webafrica Crew
We hear your frustration, especially after having to repeatedly follow up on installation updates, cancelling the service, and still waiting since January for your refund with no proper feedback. That’s not the experience we aim to provide.We can confirm that we’ve now logged your refund request and it has been sent through to the relevant team for processing. They will be attending to it as part of the next steps to ensure it is actioned accordingly.We appreciate your patience while this is being handled, and we’ll ensure the matter is followed through to completion.Warm regards,
Webafrica Crew