WebAfrica

WebAfrica... my advice to anyone that's considering their service... DONT I REPEAT DONT. I app**** to a fibre deal and their installation team says another story off fees yet when the fibre deal was taking installation was included.. I then cancelled everything and wanted a refund of monies paid.. I was told to wait 7 to 10 working days... I patiently waited I called in on the 10th day only to be told it will take few more days and I would see my money back in my account.... fast forward 14 days later still no refund.. so I called and used their so called super fast WhatsApp line.. only to find out no refund was processed I will have to wait longer to get my money.. imagine my own money.. yet I paid for a service and didn't receive it and get told no refund was processed. So all the people I've spoken to are *********** as no one knows what's going on at WebAfrica... imagine having a problem with a refund if I had gone ahead with the fibre and had issues I would have to wait months to get it fixed.... nope I won't be using their services anymore and wouldn't recommend it to my family... it a pity i have to give a star ... service is weak compared to other internet service providers