Webafrica

Hi, I have been having internet connection problems for more than a week now. I have to contact you people via whatsapp which i feel is ****** useless. Everytime i contact the whatsapp support i have to wait hours to be assisgned an agent. After all the trouble shooting i have decided to cancel my service. I have been trying to cancel it since 1st december 2023 on the whatsapp support and everytime i am transfered to the cancellation department i cannot connect to an agent. How am i supposed to give a calender months notice but i cannot get an agent to assist. I am putting a stop order on my account and if you try and say i owe you money i will get a lawyer involved, This is the worst kind of support you people offer. The agents takes 30min to reply. This is the worst ISP Ever!!!!!!!!!!!!!!!! I have been requesting for a manager and i was told a manager would call me today.!!! Guess what???!!!! I am still Waiting.