1 reviews | Active since Dec 2024
Webafrica
This should be a no-star rating! Totally laughable, if you are reading this and considering using this ISP as your service provider, move on, rather go and buy a ***eon to relay your email. Exceptionally bad support, only way to get into contact with support is via a LIVE CHAT, then you will be abused and redirected to various "consultants" that cannot & will not be able to solve issues. I have personally requested 3 sim cards from them, got delivered and apparently activated, only one working, the other two not so much, it has been 4 weeks, no support, no feedback on when they will be activated. Yet they deduct their full monthly premiums for services that does not work. I tried requesting a refund, nope, transferred to 5 different "consultants" to try and assist. They play this so that you get "gatvol" and end the chat. Remember, there is ONLY LIVE CHAT, no phoning or even emailing. Personal opinion, STAY AWAY!
