WS
Werner S

1 reviews | Active since Dec 2011

05 Nov 2018, 09:08

WebAfrica

So I took a Rain LTE package from WebAfrica, after some months it was horrible I logged in and saw out of the blue that it no longer is available in my area, I asked them what now, you did not inform anyone …. No response. So I struggled on with it, the only available internet now is ADSL, I took a Cell C sim card and loaded DATA on it, Tested it and solid good speeds yet they say its not available in my area, I questioned them, they phone me back, I speak to a lady, that does not really give a person a chance to speak, and then I requested to speak to a manager, her response was I am the Manager, LOL good luck with people like that being rude towards customers, and I have been waiting for feed back on there RAIN dilemma since the 16th August which they just ignored. Steer Clear people be careful of WebAfrica RUN

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Replies (1)
Webafrica
Webafrica's reply05 Nov 2018, 09:50
Official
Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica