WB
Wayne B

1 reviews | Active since Jun 2017

10 Oct 2018, 13:20

Webafrica

Pathetic service, I wish I had of checked hello Peter first. What they sold me on the phone is not what I'm getting. I spend almost 30 min on hold one evening needing tech support. The next night 21 min & then I tried during the day, waiting 13 min, no reply either times. Then emailed only to get a reply 2 days later about FUP which didn't answer my questions. I'm STILL waiting for a response to speak to someone in charge. Shocking. STAY AWAY!!!

0
Replies (2)
Webafrica
Webafrica's reply10 Oct 2018, 13:21
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica

Webafrica
Webafrica's reply10 Oct 2018, 13:21
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica