1 reviews | Active since Jul 2017

11 Sept 2018, 10:25

Webafrica

My signal are extremely bad, i phoned webafrica a few times, they blame the tower so i checked with the tower and they said contact your service provider. Webafrica tells me there is nothing they can do. I am 2 days now without signal. They have not even offerd to send somebody to come and fit a booster. HOW DO YOU TAKE ON CLIENTS AND YOU CAN'T PROVIDE?

0
Replies (2)
Webafrica
Webafrica's reply11 Sept 2018, 12:02
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica

Best regards,

Webafrica
Webafrica's reply11 Sept 2018, 12:02
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica

Best regards,