1 reviews | Active since Mar 2018
webafrica
Fibre installed but speed no good. So... I called support several times without any luck.. you keep on listening the music... I created a few tickets but no luck and eventually they get closed without any notes or explanation.
I contacted them via chat and it was a total waste of time... Technical Support does not exist and you cannot get any service or assistance.....
The only thing I can do now is to cancel the service and move with another provider.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica