Webafrica 1 week since last review

After writing the review here on Hellopeter, I've received a response from Webafrica on this site apologizing. However, to date, still nothing has beem done. I contacted Webafrica 3 times last week via their chat platform to no avail. On one of the chats, I was put through 6 different departments and none of them could assist me, they kept transferring me to someone else. I had to explain the whole story to 6 different people. That chat lasted almost 3 hours. And still no assistance. To top everything off, they billed me R280 pro rata and R539 for September and they have not even installed as yet