FS
Franco S
1 reviews | Active since Mar 2026
10 Mar 2026, 18:42
Webafrica
Since i joined Webafrica i have been dealing with skow internet since day one and after hours of waiting to get in touch with a agent they all say the same thing and I've been doing it in the mornings and nights the internet is fine but it the afternoon it's really slow I'm so disappointed
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Webafrica's replyOfficial
11 Mar 2026, 08:22Hello Franco. We understand how disappointing and frustrating it must be to experience slow internet speeds, especially after already spending time trying to reach support and following the guidance provided. Dealing with inconsistent performance throughout the day can make it difficult to rely on your connection, and we appreciate you taking the time to share your experience.With LTE connections, speeds can vary depending on signal strength and network conditions. You can try placing your router near a window, keeping it elevated, and avoiding positioning it close to metal objects, as this can help improve signal quality. When testing your speeds, please also ensure that only one device is connected to the network. Multiple connected devices may consume bandwidth at the same time, which can result in slower speeds.We appreciate you taking the time to work through these steps and share your feedback with us. T^
Webafrica's reply11 Mar 2026, 08:22
Official
Hello Franco. We understand how disappointing and frustrating it must be to experience slow internet speeds, especially after already spending time trying to reach support and following the guidance provided. Dealing with inconsistent performance throughout the day can make it difficult to rely on your connection, and we appreciate you taking the time to share your experience.With LTE connections, speeds can vary depending on signal strength and network conditions. You can try placing your router near a window, keeping it elevated, and avoiding positioning it close to metal objects, as this can help improve signal quality. When testing your speeds, please also ensure that only one device is connected to the network. Multiple connected devices may consume bandwidth at the same time, which can result in slower speeds.We appreciate you taking the time to work through these steps and share your feedback with us. T^