1 reviews | Active since May 2023
I have not had internet since 3 May. I’ve asked for someone to come back to me. telephonically.Been complaining since October 2021 re connectivity. Takes me 40 mins to get in after load shedding or not. Told via WhatsApp that I don’t have a laptop so they will send a technician out since 3 May. Ref Frogfoot 131582. To date have not heard anything. 9 May I was advise they could sort it out via Willy the Bot (have a cuppa). Told to get a laptop which I did. Open until 8 at night. At 18.22 tried to get hold of Willy by which time I had no access to the laptop. I was also told I would reimbursed for the period I have been without the service. It is now mid May, all I want is someone to contact me to sort this issue.I pay R750 for a service that doesn’t exist.
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