Web-****ty-africa

Guys, guys when do we begin. Make sure not to use webafrica for your i internet needs. It all started when i needed a bigger data package. I was on their cellc 200gig data package. But because i am a streamer/gamer i needed more data so i thought why not give their new Telkom LTE a go. It offered twice the data for a little bit more each month. App**** and got my New Router few days after that .only to discover that telkom dont really cater for upload speeds. When i app**** i asked the sales agent how Telkom's upload speed was. He said its good and without issues. So this is where my problems started. I had issues getting upload speeds above 5mbps. With the cellc LTE i got uploads of between 13 and 16mbps. Bare in mind to stream games at a proper quality to twitch ort youtube you need uploads above 5. That was after paying a premium pro rated and what not of over R2400. So i heard about an external antenna that will increase the speeds. Bought that only to discover that only the download speed on the Telkom package increased. Now, all this has happened right after my cellc was cancelled so at this time i only had to telkom lte. The antenna cost me R1400. So seeing it not improving on the speed i needed i cancelled my telkom lte and reverted back to the old cellc of 200gig just to have good upload. Here come the twist. The couriers came. The assessg on the package didnt match my address so the refused to give me the cellc router and sim.another mistake by web africa. Coz when they delivered the telkom lte all was great. No issues. Took them another week to fix and i finally had my router delivered . By this time I was totally fed up. Lost many days of streaming games to twitch. Came home from work on monday 19 Aug to stream to twitch again but guys what. The router of the cellc package didnt show any ethernet connection.tested it on both the laptop and pc. Not working .btw. it only has 1 ethernet port. Reported the faulty router on tuesday 20th of august. The agent said a replacement router order will be processed and he will send me a conformation. email. He never did. Thursday 22 august i posted on Twitter that i have not heard from them. Got a call that afternoon. Guess what.they apologised for the inconvenience. How smart of them.always pulling the ' i apoligise' card. The agent said he will arrange with the replacement department to get my router. (Which should have been done on tuesday already). Well well. Today w3rd of august.no call back from the agent. Sent a tweet on twitter.few mins later.guess who called. Yea the agent who should have called me back. Saying an email is being sent to me to confirm the delivery address. My response was if i cant get the router by the end of the day. I cancelling my service. Again he said he will call me back. He did. While im busy typing this. But played the unfortunately we cant deliver it today. So my answer. Cancel my service. As I'm typing this I'm holding the line while listening to their stupid random fact guy. They are busy chatting about my case. So what the outcome will be.i don't know. Its web-****ty-service-africa. The supposedly best isp out there. (Eyes rolling)